SCCP deploys licensed clinicians through tele-health, telephonic, and in-home engagement models to support quality improvement, chronic disease management, preventive care, and care transition initiatives.

Nurse Practitioner Services

Services include:

Our Nurse Practitioners provide clinically guided assessments and interventions that support quality measures, member engagement, and care coordination objectives.

  • Advanced Care Planning (ACP)
  • Annual Wellness Visit (AWV) support
  • Care for Older Adults (COA)
    • Medication Review
    • Functional Status Assessment
    • Pain Assessment
  • Chronic disease counseling
  • Clinical Risk Adjustment Assessments
  • Blood pressure management support
  • Diabetes education and follow-up
  • Medication adherence support
  • Health risk assessments
  • Clinical escalation and referral support
  • Telehealth quality assessments

Registered Nurse Services

Services include:

Our Registered Nurses provide clinical support and member follow-up designed to improve care continuity and reduce avoidable barriers to care.

  • Services include:
  • Clinical triage support
  • Chronic disease follow-up
  • Medication adherence support
  • Transition of care outreach
  • Member education
  • Care plan reinforcement
  • Clinical escalation review
  • Coordination with primary care and specialty providers

Behavioral Health Clinical Services

SCCP’s behavioral health team supports members following behavioral health events and transitions in care.

Services include:

Follow-Up After Hospitalization for Mental Illness (FUH)

  • Follow-Up After Emergency Department Visit for Mental Illness (FUM)
  • Follow-Up After Emergency Department Visit for Substance Use (FUA)
  • Post-discharge outreach
  • Behavioral health engagement support
  • Community resource navigation
  • Coordination with behavioral health providers

SCCP’s Clinical Assessment and Care Coordination Program is designed to support:

  • HEDIS performance improvement
  • Medicare Star Ratings
  • Medicaid quality initiatives
  • Value-based care programs
  • Risk-based contracting arrangements
  • Population health management strategies
  • Care management programs
  • Health equity initiatives